Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Non-returnable items:
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
We will send you an email to notify you that we have received your request for a refund. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 Business days.
If you haven’t received a refund yet, first check with your banking institution to verify there are no pending transactions. In most cases, once the refund is issued, it make take the customers banking institution a few business days to process the transaction before it is posted to the account.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@numerologysoulmate.com
Only regular priced items may be refunded. Sale or promotional items cannot be refunded.
Contact us at support@numerologysoulmate.com for questions related to refunds and returns.
